Broken ItemsUpdated 22 days ago
Though we try our best to provide exceptional service and careful packing, once a package is handed off to the shipping courier, some factors are out of our team's control. With this in mind, issues like this broken items, damaged bags, and spills can unfortunately occur during transit.
If you experience a broken or damaged item upon delivery, please send us a photo of the broken/damaged item(s) you received (via live chat or by emailing [email protected]) and a member of our team will be more than happy to provide further assistance.